Frequently Asked Questions
Do you sell LEGO® brand products?
No, we do not sell LEGO® brand products. Our building kits are an alternative brick style. For more information, please read our full Disclaimer.
How is the quality of your building kits?
We pride ourselves on providing high-quality building sets and have a fantastic track record! If you ever experience any quality issues or discover a missing piece, simply reach out to us and we will promptly ship a replacement or process your return.
When will my product arrive?
Shipping times vary depending on your location and the specific item. Generally, orders take between two to three weeks to arrive at your door.
What is your return policy?
We want you to love your purchase! We offer a hassle-free 14-Day Money-Back Guarantee. If you are not completely satisfied, please contact us to initiate a return.
What are your shipping rates?
Great news! Currently, we offer worldwide shipping entirely for FREE.
Can I use multiple discount codes at checkout?
Our system only accepts one discount code per order. We recommend choosing the code that gives you the best deal!
Do the items come pre-assembled?
No, building them is half the fun! You get to assemble the model yourself based on the step-by-step instructions included in the kit. The procedure is easy to follow with well-illustrated pictures. Please refer to our guide on how to read our instructions.
Are my personal details safe?
Absolutely. We are fully committed to protecting your privacy. Your personal information is kept highly secure and is only used to fulfill your orders and send you promotional updates (if you opt in).
Will I have to pay customs duties or import taxes?
Buyers are responsible for any customs and import taxes that may apply. These charges are set by your country’s customs office, and we have no control over them. Customs processing may also cause delivery delays. Please check with your local customs office for specific details.