FAQ

Do you sell LEGO brand?

No, all the information regarding this is available on our Disclaimer page

I am concerned about quality issues with your building kits. How is the quality?

We have never had a customer return for quality-related issues. If you experience any problems with product quality, we will promptly ship out a replacement or process your return.

When will my product arrive?

Shipping times vary depending on your country. Each product has specific shipping time frames; generally, it takes from two to three weeks to arrive.

What is your return policy?

We offer a 14-Day Money-Back Guarantee!

Can I use multiple discount codes at checkout?

No, only one discount code is allowed per checkout.

What are your shipping rates?

Currently, we offer worldwide shipping for FREE!

Are the items come assembled?

No. You can assemble the model based on the step-by-step instructions in the kit. The procedure is easy to follow with well illustrated pictures. Please refer to how to read our instructions.

Are my personal details safe?

Yes, we are committed to protect your privacy and personal information and your information will be used for fulfilling your orders and our promotion only.

Will I have to pay customs duties or import taxes?

Buyers are responsible for any customs and import taxes that may apply. These charges are set by your country’s customs office, and we have no control over them. Customs processing may also cause delivery delays. Please check with your local authorities for details.