Shipping Information
We are proud to provide 100% FREE tracked shipping worldwide on all brick sculptures and hobby kits. To ensure transparency, your delivery window comprises two simple stages: Quality Inspection & Processing and Transit Time.
1. Quality Inspection & Order Processing
Because our brick kits are intricate, high-piece-count models containing thousands of precision parts, every order undergoes an automated digital scale audit and packing inspection prior to handover to the carrier. This ensures complete piece accuracy so you can build with confidence.
Please allow 2 to 4 business days for warehouse auditing, protective crating, and carrier handover.
2. Estimated Shipping Transit Times
All parcels are dispatched via premium tracked couriers (including DHL, DPD, Chronopost, USPS, UPS, and FedEx). Typical transit windows from dispatch are:
- United States & Canada: 8 to 14 business days (End-to-end tracking provided by USPS / UPS).
- United Kingdom & European Union: 7 to 12 business days (Delivered by local postal authorities or couriers such as DPD / Royal Mail / Chronopost).
- Australia & New Zealand: 9 to 15 business days (Delivered via Australia Post / NZ Post with tracking).
- Rest of the World: 12 to 18 business days depending on local customs clearance.
📦 Real-Time Order Tracking
Every order includes an end-to-end tracking number. You will receive an automated shipping confirmation email with your direct tracking link as soon as your package is scanned into the courier network.
Track My OrderImportant Shipping Notices
- Regional Restrictions: We are currently unable to ship to PO Boxes, APO/FPO military addresses, or the following offshore territories: Canary Islands, Melilla, Ceuta, Sardinia, and the Azores.
- Customs & Duties: Most orders arrive without additional charges. However, any applicable local import VAT or customs processing fees imposed by national border authorities remain the responsibility of the recipient.
- Delivery Guarantee: If your package is confirmed lost, stalled, or damaged by the carrier during transit, our support team will dispatch a replacement at zero expense to you.